Support
Frequently asked questions
Common questions about Aseda Clock In, pricing, billing, and how NIDA Systems works with your team. Can't find what you need? Reach us directly below.
What is Aseda Clock In?
Aseda Clock In is our attendance software product. It covers employee clock-ins from an Android device, badge-based lookup, image proof, rosters, leave tracking, and payroll-ready attendance reports.
How much does it cost?
The Professional plan is GHS 300 per month, billed monthly with no minimum-term commitment. You can cancel anytime. The plan covers up to 100 employees and 2 clock-in devices. Organizations above 100 employees can contact us for custom pricing and multi-site setup.
How do I pay?
Billing is handled monthly, and we support receipt-based mobile money payments. Contact us to confirm the payment instructions for your account. Paystack checkout will be offered once available.
Can I cancel or change my plan?
Yes. Contact us by email or WhatsApp to change your plan or cancel anytime. There is no minimum-term commitment on the Professional plan. Cancellation stops future monthly renewals; your access continues until the end of the paid billing period. See our Terms of Service for cancellation and refund details.
What devices do I need?
Clock-ins are captured from an Android device at each site. Each plan includes a set number of connected devices, and we track device and network telemetry so issues can be caught early.
Is employee data kept secure?
Attendance records, image proof, and employee profiles are scoped to your business and protected with role-based permissions. See our Privacy Policy for full details on what we collect and how it's used.
How do I get set up?
Contact us by email or WhatsApp and we'll walk you through onboarding, including employee setup, device connection, and roster configuration for your team.
Who do I contact for support?
You can reach us at info@nidasys.com or on WhatsApp at +233 24 811 1773.
Still have questions?